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Refund Policy

A legal disclaimer

At Maa Pharmacy and Medicine Super Shop, we strive to ensure customer satisfaction with every order. This Refund Policy outlines the conditions under which refunds may be granted.

Refund Policy

Eligibility for Refunds

Refunds may be issued in the following cases:

  • You received a damaged, expired, or incorrect product.

  • The product was not delivered within a reasonable timeframe.

  • A valid cancellation was made before dispatch.

Non-Refundable Items

Due to the sensitive nature of pharmaceutical products, the following items are not eligible for refund:

  • Opened or used medicines

  • Personal care or hygiene products

  • Items returned without original packaging or invoice

  • Products requested without a valid prescription, if required

Refund Timeline

Approved refunds are typically processed within 7 business days of return or cancellation confirmation.

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